Refund policy

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Personalized items

Because each piece is produced with the EST. year you provide, personalized items are final sale unless the item arrives damaged or defective, or the customization is incorrect because of an error on our side.

Please confirm the correct EST. year before checkout — we produce exactly what is entered.

Non-personalized items

[ADD YOUR RETURN WINDOW AND CONDITION REQUIREMENTS FOR NON-PERSONALIZED ITEMS]

Damaged or incorrect orders

Email support@sobrietygang.com with your order number and photos. [ADD YOUR CLAIM WINDOW]

Refund processing

[ADD YOUR REFUND TIMING — refunds are issued to the original payment method.]